Quality Service Makes the Difference – Bartlett

first_imgRelatedQuality Service Makes the Difference – Bartlett RelatedQuality Service Makes the Difference – Bartlett Quality Service Makes the Difference – Bartlett TourismAugust 2, 2010 FacebookTwitterWhatsAppEmail Tourism Minister, Hon. Edmund Bartlett, says that at 52 per cent, Jamaica enjoys the highest level of repeat visitors in the region, and arguably the world, which he credits to the high level of customer service provided through a range of product offerings.Speaking at the recent Private Sector Organization of Jamaica (PSOJ) Chairman’s Club breakfast forum at the Jamaica Pegasus hotel in New Kingston, Mr. Bartlett contended that because a number of destinations have similar product offerings, service excellence makes the critical difference in the visitor’s choice of one destination over the other.“A survey done by the American Express organisation found that 60 per cent of the value of the experience in a destination is the service. It also said that 75 per cent of those interviewed indicated that service, even above price, determines whether they go to a destination or not,” the Minister shared.He said that having visited most of the island’s hotels and spent time taking with guests, “I have found in almost every case, that one in every two (guests) has been to Jamaica already, and several have been here many, many times.”While crediting the staff, who interface directly with the guests, the Tourism Minister also had high praise for the heads of organisations, for providing motivation and leadership.“It is only leadership that can ensure that, despite the fact that there is economic recession, the worker is still inspired to perform beyond the pecuniary considerations of the moment,” he posited.To ensure that the high service quality for which Jamaica is renown, is maintained, Mr. Bartlett said that the Ministry has sought to incentivize the sector, through the establishment of the Tourism Service Excellence Programme in 2009, adding that “we have used it to great effect.’“The first individual winner was a housekeeper, and she actually beat the manager of one of the most prestigious hotels in Jamaica in getting that award,” he shared.He said further that the management of Island Car Rentals, which received the national champion award that first year, has indicated that a transformation has occurred within his organisation since receiving the award.center_img RelatedQuality Service Makes the Difference – Bartlett Advertisementslast_img read more

GG Urges All Jamaicans to Unite for Country’s Progress

first_imgGG Urges All Jamaicans to Unite for Country’s Progress Governor GeneralJuly 19, 2013Written by: Glenis A. Rose Photo: JIS PhotographerGovernor General, His Excellency the Most Hon. Patrick Allen, stresses a point during his address at Thursday’s (July 18) official opening of the 36th conference of the National Association of Jamaican and Supportive Organizations (NAJASO), at the Secrets Wild Orchid Hotel in Montego Bay. RelatedGG Urges All Jamaicans to Unite for Country’s Progress Advertisements Governor General, His Excellency, the Most Hon. Sir Patrick Allen, has called on Jamaicans at home and abroad to unite for the country’s development.“The advancement of our country is the responsibility of each Jamaican both at home and also in the Diaspora and we must not wait for anyone to come and dictate to us what ought to be done.   We, the people of this country, know what is not right with Jamaica and have that duty to fix what is wrong with our homeland,” he stated.The Governor-General was addressing the official opening ceremony for the National Association of Jamaican and Supportive Organizations’ (NAJASO) 36th Annual Convention on Thursday, July 18, at the Secrets Wild Orchid Hotel in Montego Bay.Urging Jamaicans to believe in themselves and in their ability to impact the nation and the world, the Governor-General said that nothing should be allowed to distract them from the vision of building a peaceful and fruitful country.“As we confront the many challenges to Jamaica’s development, we acknowledge that we are still on the journey to the accomplishment of that mission.  We must admit that our progress has been hampered by (various challenges), but we cannot and we dare not lose heart,” he stated.He said that while this generation might not be able to declare “mission accomplished, we must all unite our efforts together to secure the foundation on which succeeding generations would be able to successfully make such declaration.”“Look at all that we have achieved, despite the odds. We have no need to fear the future, unless we have forgotten the way we have journeyed so far.  We have, indeed, come a far way and must now resolve to go forward,” the Governor-General stated.He further called on all Jamaica to give full support to the country’s athletes, especially at this time when the athletic programme is facing some challenges.The three-day NAJASO convention, which is being held under the theme: ‘A partnership for transformation’ will end on Saturday (July 20) with Prime Minister, the Most Hon. Portia Simpson Miller, delivering the closing address. RelatedGG Launches Summer of Service Competitioncenter_img Story HighlightsUrging Jamaicans to impact the nationGG called on all Jamaica to give full support to the country’s athletes FacebookTwitterWhatsAppEmail RelatedAgriculture Sector Must Be Positioned To Feed Population GG Urges All Jamaicans to Unite for Country’s ProgressJIS News | Presented by: PausePlay% buffered00:0000:00UnmuteMuteDisable captionsEnable captionsSettingsCaptionsDisabledQualityundefinedSpeedNormalCaptionsGo back to previous menuQualityGo back to previous menuSpeedGo back to previous menu0.5×0.75×Normal1.25×1.5×1.75×2×Exit fullscreenEnter fullscreenPlaylast_img read more

2016 Feuds of the Year – Number 3: Phil Murphy vs….

first_img Facebook Twitter 2016 Feuds of the Year – Number 3: Phil Murphy vs. every other guv hopeful By John Heinis – January 1, 2017 1:56 pm 0 Former U.S. ambassador to Germany Phil Murphy may not have had the political muscle of other gubernatorial hopefuls, but he had the perfect game plan (and bank roll) to take every potential opponent out of the race with pinpoint accuracy. By John Heinis/Hudson County ViewAfter at least two years of kissing babies and shaking hands from Atlantic City to Wykoff, as well as a pretty well-funded super PAC, Jersey City Mayor Steven Fulop appeared to, at worst, be poised to run a competitive campaign for governor.Fulop was riding so high, he even slammed Murphy for filing a complaint with the New Jersey Election Law Enforcement Commission (ELEC) over his 2017 fundraising efforts.Despite this fact, in one of the more bizarre, unexpected political twists of the year, Fulop called a press conference on the steps of City Hall to endorse Murphy and announce he’d be seeking re-election.[fve]https://www.youtube.com/watch?v=beovWr-hqW0[/fve]When asked about the aforementioned remarks to Hudson County View about Murphy’s “desperate” campaign, Fulop essentially said that’s politics in NJ and they both got over it.Many politicos hypothesizes, theorized and/or hoped that Fulop’s sudden change of heart meant his career was quickly going to be put on life support, perhaps by having to testify in the Bridgegate trial (he didn’t), but so far, that hasn’t happened.As a matter of fact, less than a month later, all of the top Hudson pols showed up at a Fulop fundraiser, with the vast majority stating that the mayor is the best thing for Jersey City.With that in mind, one thing that was a little lost in the shuffle was how strong Murphy had gotten seemingly overnight.Quietly hiring one of the more robust political brain trusts in recent memory, as well as strategically wooing powerful politicos in Essex and Bergen County, Murphy suddenly didn’t have much serious competition in front of him aside from state Senate President Steve Sweeney (D-3).However, that matchup also wasn’t ever meant to be, as Sweeney also decided not to seek the state’s top elected office, and while he was never viewed as a serious contender, state Senator Ray Lesniak (D-20) doesn’t appear that he will throw his hat in the ring, either.When the smoke settled, what appeared to be a dog fight of a Democratic gubernatorial primary on paper almost instantaneously transformed into a glorified sparring match at best.After Fulop decided not to run, Murphy quickly cultivated top relationships in Hudson with Assembly Speaker Vincent Prieto (D-32), state Senator/North Bergen Mayor Nick Sacco (D-32) and Hoboken Mayor Dawn Zimmer.[fve]https://www.youtube.com/watch?v=oXZpC5xbzNA[/fve]The fact that he also received the endorsements of nearly every top local Democratic party and union in the state fully explains why only Assemblyman John Wisniewski (D-19) has opted to give it the old college try against the former Goldman Sachs executive.Even if the predictable result occurs in June with Murphy steamrolling Wisniewski in he primary, he will face a test from the Republican side in November, likely in either Assemblyman Jack Ciattarelli (R-16) or Lt. Gov. Kim Guadagno.If Murphy cake walks his way to Drumthwacket, pundits will have to wonder about the foreshadowing nature when Prieto said the governor’s race goes through Hudson back in March. Previous article2016 Feuds of the Year – Number 4: West New York teachers vs. BOENext article2016 Feuds of the Year – Number 2: Pat Desmond vs. Jimmy Davis John Heinis TAGSfeuds of the yearphil murphysteve sweeneysteven fulop SHARE Share on Facebook Tweet on Twitter Bayonne man pepper sprayed, arrested after punching cop in the face, authorities say Bayonne BayonneHobokenJersey CityNorth Bergen/GuttenbergPolitics & PolicySecaucusUnion CityWest HudsonWest New York RELATED ARTICLESMORE FROM AUTHOR Bayonne Crime Police: 45-year-old man arrested for attempting to have sex with 15-year-old girl in Secaucus CarePoint Health reaches deal for Cigna Health Insurance to join their networklast_img read more

“A Ride with George Hincapie” Movie Released

first_imgPRESS RELEASE: Hincapie Sportswear will release “35 Years, 677,000 Kilometers, 81 Minutes: A Ride with George Hincapie,” a documentary film on the life of one of America’s greatest cyclists. The official movie trailer for this feature-length documentary can be viewed at www.aridewithgeorge.com.“We are super excited about this new film,” said George Hincapie, Tour de France Stage Winner and co-owner of Hincapie Sportswear. “I think it will give people a really unique look at what my life is like racing and training all over the world. Chusy’s really talented and this is not like any documentary you’ve seen before.”Directed by Anthony “Chusy” Haney-Jardine, whose last film “Anywhere, USA” won a Special Jury Prize at the 2008 Sundance Film Festival, “35 Years, 677,000 Kilometers, 81 Minutes: A Ride With George Hincapie” features a unique look into the private life of professional cyclist George Hincapie. The film captures the emotion behind the athlete and explores what motivates one of the world’s greatest cyclists. Lance Armstrong, Christian Vande Velde, David Zabriskie, Phil Liggett, Paul Sherwin and many other top level professionals and cycling personalities share candid stories and insights about Hincapie and his incredible journey to the highest level of the sport.“In this era of me-me-me, George’s message of teamwork and selflessness is truly inspirational,” says Chusy. “I hope other people will find inspiration from his example.”“35 Years, 677,000 Kilometers, 81 Minutes: A Ride with George Hincapie” is available now on DVD. Hincapie will distribute the DVD through Hincapie Bicycle Dealers and sell it directly on the website, www.Hincapie.com. Additional public screenings of the movie may be scheduled in major cities across the country this summer.For more than 50 years, the Hincapies have dedicated themselves to excellence in the sport of cycling. Through Hincapie Sportswear, they are combining the lessons they have learned on the road with excellence in customer service, quality craftsmanship and stylish designs, to create the most comfortable, functional and stylish cycling apparel in the world.last_img read more

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first_imgStay at the forefront of thought leadership with news and analysis from award-winning journalists. Enjoy company features, CEO interviews, architectural reviews, technical project know-how and the latest innovations.Limited access to building.co.ukBreaking industry news as it happensBreaking, daily and weekly e-newsletters Subscribe to Building today and you will benefit from:Unlimited access to all stories including expert analysis and comment from industry leadersOur league tables, cost models and economics dataOur online archive of over 10,000 articlesBuilding magazine digital editionsBuilding magazine print editionsPrinted/digital supplementsSubscribe now for unlimited access.View our subscription options and join our community Get your free guest access  SIGN UP TODAY Subscribe now for unlimited access To continue enjoying Building.co.uk, sign up for free guest accessExisting subscriber? LOGINlast_img read more

DCE would welcome Des Hasler reunion at Manly

first_imgRUGBY LEAGUE: Australian halfback Daly Cherry-Evans, the only survivor from Des Hasler’s last stint in charge of Manly, would welcome the return of the two-time premiership-winning coach to the club. Cherry-Evans, who has finally fulfilled the predictions after his NRL debut season under Hasler in 2011 by becoming the first-choice Kangaroos and Queensland halfback, said he was prepared to work with any coach the Sea Eagles appoint but backed Hasler to turn the club around. “Whoever the club decides to pick I’ll make sure I dive right into it and enjoy whoever it is,” Cherry-Evans said. “If that is Des, we have a bit of history there. That would be exciting to link up with the person that gave me my first grade opportunity. “Tim Sheens gave me an Aussie jersey, Mal Meninga Queensland and Dessie club. Those three coaches are people I never forgot. If I was to link up with my first ever first grade coach I’d be all for it. (But) that’s not my decision, that’s for the owners to worry about.” Despite Hasler walking out on the Sea Eagles after the 2011 grand final, Cherry-Evans said he still understands the club’s culture better that most and would be an ideal fit for Manly. “Everyone hates Manly, our backs are against the wall and we love playing that style of footy and living by that mentality. Des was a big part of that,” Cherry-Evans said. “I’m sure if he gets the opportunity to come back he will pick up right where he left off. “With such a rich history with his career at Manly, there is no denying he has the best interests of Manly at heart. It will be interesting to see it all unfold.” Cherry-Evans is the only remaining player at Manly from the 2011 grand final win over the Warriors, which was followed by Hasler’s departure for the Bulldogs. Since he last played under Hasler, Cherry-Evans has played 13 Tests for Australia but until last Saturday night’s 26-24 defeat by New Zealand he had not felt he was a chance of securing the No.7 jersey. However, the retirement of Johnathan Thurston and Cooper Cronk’s decision to stand down from representative football has given Cherry-Evans an opportunity and he is also considered the first-choice Queensland halfback after guiding the Maroons to victory in Origin III.last_img read more