Diversity is a source of strength, creativity, and innovation forUW-Madison. We value the contributions of each person and respectthe profound ways their identity, culture, background, experience,status, abilities, and opinion enrich the university community. Wecommit ourselves to the pursuit of excellence in teaching,research, outreach, and diversity as inextricably linkedgoals.The University of Wisconsin-Madison fulfills its public mission bycreating a welcoming and inclusive community for people from everybackground – people who as students, faculty, and staff serveWisconsin and the world.For more information on diversity and inclusion on campus, pleasevisit: Diversity andInclusion Minimum of a High School diploma or GED equivalent ispreferred. Employment Class: Ongoing/Renewable The University of Wisconsin is an Equal Opportunity andAffirmative Action Employer. We promote excellence throughdiversity and encourage all qualified individuals to apply.If you need to request an accommodation because of a disability,you can find information about how to make a request at thefollowing website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Department(s): Position Duties: Job no: 233698-USWork type: Staff-Full TimeDepartment: PUB MEDIA/WPRLocation: MadisonCategories: Office & Administrative Support, Other A464000-PUBLIC MEDIA/WPR Kate O’[email protected] Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS:800.833.7637) and above Phone number (See RELAY_SERVICE for furtherinformation. ) Job Number: Appointment Type, Duration: Salary: REQUIREDAt least 3 years experience in customer serviceAt least 1 year experience in database management and data entryexperienceProficient in Microsoft Excel, rich customer serviceexperienceNOT REQUIRED BUT DESIRABLE QUALIFICATIONSExperience in accounting, knowledge of non-profit fundraisingpractices Institutional Statement on Diversity: University Staff-Ongoing Degree and Area of Specialization: Additional Information: Minimum $18.00 HOURLYDepending on Qualifications This position will start remotely with the possibility of movingback on site to UW Madison campus at some point.Please note that successful applicants are responsible for ensuringtheir eligibility to work in the United States (i.e. a citizen ornational of the United States, a lawful permanent resident, aforeign national authorized to work in the United States withoutneed of employer sponsorship) on or before the effective date ofappointment. Work Schedule: Position Summary: Apply online by May 23, 2021. The job number is 233698. Thefollowing must be received for your application to be complete: 1)Resume; 2) A cover letter describing how your experience relates tothe job duties and minimum and desirable qualifications. Pleasedetail in your cover letter specifically any customer serviceexperience and your comfort level with Microsoft Excel.As applicants progress to interviews, they will need to provide atleast three professional references with titles, emails, and phonenumbers (include at least one supervisory reference).The University of Wisconsin is an Equal Opportunity and AffirmativeAction Employer. We promote excellence through diversity andencourage all qualified individuals to apply.Questions? Contact: Kate O’Connor, Wisconsin Public Radio, 821University Avenue, Madison, WI, 53706; 608-262-5221;[email protected] The University of Wisconsin-Madison is engaged in a Title and TotalCompensation (TTC) Project to redesign job titles and compensationstructures. As a result of the TTC project, official job titles oncurrent job postings may change. Job duties and responsibilitieswill remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/.Employment will require a criminal background check. It will alsorequire you and your references to answer questions regardingsexual violence and sexual harassment.The University of Wisconsin System will not reveal the identitiesof applicants who request confidentiality in writing, except thatthe identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).The Annual Security and FireSafety Report contains current campus safety and disciplinarypolicies, crime statistics for the previous 3 calendar years, andon-campus student housing fire safety policies and fire statisticsfor the previous 3 calendar years. UW-Madison will provide a papercopy upon request; please contact the University of Wisconsin PoliceDepartment . Standard work hours M-F Official Title: Applications Open: Apr 29 2021 Central Daylight TimeApplications Close: May 23 2021 11:55 PM Central DaylightTime Contact: Minimum Years and Type of Relevant Work Experience: OFFICE OPER ASSOCIATE(16160) 233698-US List of Duties Instructions to Applicants: Join a team of dedicated individuals who provide exemplary customerservice to the members and listeners of Wisconsin Public Radio. TheMembership Services Specialist will collaborate on executing anddeveloping new practices and workflows in our newly developed donorsoftware that will support an exciting future for publicbroadcasting in Wisconsin. Use your creative problem-solving,organizational and communication skills to foster philanthropicrelationships. The Member Services Specialist reports to theMembership Services Manager and is part of the WPR DevelopmentDepartment.Unit Overview:The Membership Services Department is responsible for donorcustomer service, donation management, and account maintenance. Thedepartment plays a vital, relationship-building role, as it’s oftenthe only point of contact some members will have with WPR. It’salso critical to our financial sustainability, processing alldonations, from various sources, in a secure and accurate manner,while advancing communication plans that ensure revenue retentionand growth.